Welcome to Ladywell Medical Centre West

Message to patients:

As of 23/10/23 we will not longer be offering a drop in surgery at the practice. From this date onwards we will be operating a same day booking service for appointments. These can be booked by calling reception first thing in the morning.

As a result of unprecedented demand for appointments we are having to take steps to change our appointments system to create more capacity for appointments with a GP. We’ve had to take this significant step as the current situation is unsustainable.

As you may be aware the NHS is currently under incredible pressure to deliver the service it aspires to look after the health of our nation. This crisis unfortunately has not spared our community and you’ll be aware of increasing hospital referral wait times, ambulance wait times, and no doubt will have experienced difficulties trying to get an appointment with ourselves.

Please be assured that we are trying our hardest to work to provide as many appointments as possible for you but unfortunately, we are working in a time of reduced time and resources and with demand that the NHS has never seen before.

For more information about the crisis in general practice please click “more information” below