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Welfare Rights Officer

Ladywell Medical Centre West patients have access to a Welfare Officer who can assist you with:

Welfare Rights/Benefits

  • helping people through benefit application processes
  • assisting to challenge Department for Work and Pension benefit decisions up to and including Tribunals
  • Dealing with Benefit over-payments.

Money/Debt  advice

  • Income maximisation
  • Exploring debts and debt options small/large, informal/formal
  • Assistance in setting up payment plans
  • Rent arrears

Housing

  • How to access different housing
  • What help can be available to meet housing costs
  • What can happen if you are at risk of losing your home
  • What can be done to help a person continue to live in their own home

PLEASE CONTACT ONE OF OUR HEALTHCARE NAVIGATORS AT THE PRACTICE WHO WILL GUIDE YOU IN THE RIGHT DIRECTION